Privacy Policy

Privacy Policy

This privacy policy ("Policy" or "Privacy Policy") outlines, in general, the Personal Information (as defined herein) and other information that we collect from consumers and how we use and protect it. This Policy governs your use of our consumer-directed websites (the “sites” or “websites”) and collection of data through both online means and offline means.

Collection of Personal Information

As used in this Privacy Policy, "Personal Information" means personally identifiable information such as your name, street address, telephone number, credit card and other payment information, screen name, e-mail address, wireless e-mail address, short message service or text message address, demographic information and additional information that may identify you or allow online or offline contact with you. We may collect your Personal Information from you directly or from third parties in order to establish and maintain a service relationship with you that will be appropriate to the situation and your needs. We will only collect the information about you that will allow us to serve you efficiently.

Your authorisation will be obtained first if external resources are needed to verify or supplement information, such as a credit check for applicable products.

How we Use your Information

When you provide your Personal Information to us, we will use all or part of the Personal Information for the following purposes.

We are able to deliver our products or services to you by using your Personal Information and understanding how you use or interact with our products or services to help us evaluate and improve products or services, develop new products or services and conduct audits and troubleshooting activities related to the provision of products or services.

We use your information to send you information relating to your account and marketing communications, communicate with you about our products or services and let you know about our policies and terms. We also use your information to respond to you when you contact us.

How is Personal Information Shared?

The information we collect and use may be shared with third parties such as our affiliates, our suppliers or agents who assist in providing you with a service or as required or permitted by law.

We may disclose Personal Information as required by law, subpoena, or similar legal process. We may also disclose Personal Information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request or any other third party without your prior consent.


You agree to indemnify and hold us and our parent corporation, subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of the content you submit, your use of the Site, your violation of the TOU, or your violation of any rights of another.

Non-Personally-Identifiable Information we May Collect Online

We may use various technologies to collect non-personal information about your visits online so that we can tailor our sites and products to best suit your interests and needs. You may have heard of "cookies," which are small data files or pieces of information stored by your browser on your computer's hard drive. We may use cookies to collect information during and about your visits to our websites, such as the particular site areas you visit and the products or services you buy through our websites. Cookies may also be used to recognize that you have provided Personal Information to us and refrain from requesting the same information a second time (e.g., a username and password, or an e-mail address or other contact information).

Most browsers are initially set to accept cookies but can easily be set to refuse cookies. Note, however, that refusal of cookies may limit your ability to take full advantage of all the site features. If you do not consent to the placing of cookies on your device, please do not visit, access, or use TickTickTrader.

Our servers collect information about your computers, such as your IP address, the type of Internet browser you are using, and the computer operating system you are using. Such information may be used to personalize your website experience and evaluate statistics about our website usage. Such information may be used anonymously and, in the aggregate, or may be linked to your Personal Information. Also, our server may record your activities as you navigate to, on and from our websites.

We may use pixel tags (also called clear gifs) or similar tracking technologies on our websites and in our communications to collect information about your navigation on our websites and to let us know whether you have visited a web page or received a message. This information enables us to serve you and your interests better. Any or all of these activities with respect to website usage information (as described above in this section) may be performed on our behalf by our Service Providers.

Third-Party Linked to Sites

When you are on our websites, you may be able to visit, or link to, other sites which may be operated by unaffiliated third parties but which are not covered by this Privacy Policy. These sites may collect Personal Information about you, and you should check the privacy policies of the specific site you are visiting to understand your rights.

Your Personal Information is Protected

TickTickTrader makes it a priority to protect your information with the appropriate safeguard and security measures.

Thorough security standards are applied to protect our systems and your information against unauthorized access and use.

As part of their contract with us, all of our service providers are bound to maintain your confidentiality and may not use the information for any unauthorized purpose. All employees of TickTickTrader are familiar with the procedures that must be taken to safeguard customer information. It is specified in our employment agreements and confirmed in writing annually.

Your Right to Consult or Correct your Personal Information

TickTickTrader will make every reasonable effort to keep your information accurate and up-to-date. You can help by keeping us informed of any changes, such as if you move or change your telephone number. If you find any errors in our information about you, let us know and we will make the corrections immediately. This will require you to provide proof of the information before we can make the change. We will also ensure that the correct information is conveyed to relevant third parties that hold this information about you. We will note your opinion in the file for information that remains in dispute.

Privacy of Children Online

We are committed to protecting children's online privacy and making the Internet safe for our users. We do not offer products or services to children under 18 years old and will never knowingly collect information from minors. Minors should not place orders or provide personal information through this website.

Security of Information

Your account is protected by a password for your privacy and security. If you access your account via a third-party site or service, you may have additional or different sign-on protections via that third-party Site or service. You are responsible for maintaining the strict confidentiality of your account password.

You agree to notify the Company immediately of any unauthorized use of your password, account, or security breach. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.

Please note that we cannot guarantee the security of account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the protection of user information at any time; there is no guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Changes to Our Policy

We reserve the right to change or remove this Privacy Policy at our discretion. Check this page occasionally to see such changes. For specific material changes to this Privacy Policy, we may notify you by additional means, such as by posting a notice on the front page of our website or sending you an email.