Trust & Support
We understand that trust is a critical factor in the success of any trading platform. That's why we are proud to have a track record of exceptional customer service, transparency, and reliability.
At TickTickTrader, we understand that trust is a critical factor in the success of any trading platform. That's why we are proud to have a track record of exceptional customer service, transparency, and reliability that has earned us a 4.8/5 rating with more than 5000 reviews.
At TickTickTrader, we operate on a set of core values that guide every aspect of our business. We prioritize:
- Integrity: Ensuring that we conduct our business with the utmost honesty and transparency.
- Customer-Centricity: You come first. We are committed to delivering a user-friendly platform and exceptional customer service tailored to your needs.
- Innovation: Continually pushing the boundaries of what is possible in the world of trading, from our tech to our user experience.
- Security:Taking all necessary measures to ensure that our platform is a secure environment for all users.
Our Stellar Reputation
At TickTickTrader, we believe that our reputation speaks for itself. We have been recognized by our customers and the industry for our commitment to excellence, transparency, and trust. Our platform is designed to provide traders with the tools and resources they need to succeed, while also providing the highest levels of security and reliability.
What our users are saying
IllyaAugust 25, 2023
Ticktick trader is a great prop firm with great accounts and very fast and helpful support. My experience at tickticktrader has been the best out of all the prop firms I have tried and I would recommend it to anyone. They’re direct accounts are a game changer!
Abdo amrabtAugust 18, 2023
it is one of the most wonderful companies that I have dealt with, speed of response, accuracy in implementation, and quality of work. Indeed, it is a very classy company in all respects, technical support perfect for its work, high efficiency, perfect and trustworthy services. Thank you for your permanent cooperation.
DonovanAugust 05, 2023
I have tried several other companies and since I have been with TickTickTrader I have not switched back. Good plans with simple and basic rules suitable for all traders with a support that is always available for any questions. Great!
Unmatched Customer Support: The TickTickTrader Advantage
What truly sets TickTickTrader apart in a competitive market is our unparalleled customer support, which goes above and beyond to meet your needs. Here's how we excel:
Always Available, Always Responsive
Our customer support is not just a service; it's a promise of reliability. Operating 24/7, we make it our mission to be there for you whenever you have a question, encounter an issue, or simply need some guidance. Time zones and holidays are no hindrance; our global team ensures that someone is always available to assist you.
Experienced Trading Professionals at Your Service
Our support staff isn't just well-trained; they are experienced trading professionals who understand the intricacies of the market, the challenges you face, and the strategies that can help you succeed. They speak the language of trading fluently, allowing for more nuanced and practical support.
Personalized Support for Every Trader
We understand that no two traders are alike; each has unique goals, strategies, and challenges. Therefore, our customer support isn't one-size-fits-all. We provide personalized guidance tailored to meet your individual needs, from basic trading queries to complex strategy discussions.
Prompt and Effective Problem-Solving
Our customer support team is trained to troubleshoot issues efficiently and effectively, aiming for first-call resolution whenever possible. Whether you're experiencing technical difficulties or need clarification on a trade, we'll find a solution that gets you back to trading as swiftly as possible.
Your Success is Our Success
Our ultimate goal is to empower you to succeed in your trading endeavors. The support team at TickTickTrader is not merely a help desk but a strategic partner in your journey toward trading mastery. They go the extra mile to provide not just solutions but also proactive advice that can help you avoid potential pitfalls.